Here at WePlay Music, we strive to ensure every student has the best learning experience through our distinguished platform. If you feel your experience is anything less than exceptional, let us know. Didn't like the first lesson? It's on us. Had technical issues? We'll fix it. Our customer service team is here to make you happy, guaranteed.
FREQUENTLY ASKED QUESTIONS
What do I need for my first lesson?
After selecting your teacher and scheduling your first lesson, you'll need to have a computer or smartphone with a built-in microphone and webcam. Once you've booked your lesson, you will receive a link via email that directly connects you with your teacher.
Can I reschedule a lesson?
We understand that sometimes things don't go according to plan. If you need to reschedule a lesson. Just contact us 24-hour prior to the scheduled time and we will be happy to find a better day or time for you to take your lesson.
How long is each lesson?
You can choose from 30, 45, and 60 minute lessons and apply it to any of our membership plans. When picking a time frame that is right for you, consider a few things first; what are your goals when it comes to learning a instrument? Think about how much time it may take you as well as your age and experience level.
Is there a trial period?
WePlay Music Online offers a Free 15-minute trial lesson for those who are interested in meeting a teacher, get familiar with their teaching style, and set up future goals before making a commitment.